IT Application Specialist Apprenticeship

For those who know the difference between a bit and a byte, this Apprenticeship provides IT Technicians with the competence, skills and knowledge to work effectively with IT systems, communication and productivity tools and software applications.

What are Apprenticeships?

Apprenticeships have been designed to provide opportunities for people to develop a mix of practical and technical skills that support roles in an area of work. This programme covers a several roles in IT User sector.

An Apprenticeship is a great way to earn and learn, and for employers to discover skilled and talented employees.

Example Job Roles as an Apprentice

  • IT User Support
  • IT Helpdesk

The way to do an Apprenticeship

Start in a full-time job or a minimum of 30 hours per week with an employer who will allow day release at College if required. The number of release hours will depend on the Apprenticeship Programme

Programme Requirements

There are no set entry requirements for the programme, but we have to make sure that the apprentice has the potential to achieve the different elements that make up the Apprenticeship qualification, and that they are working at the right level in their job role.

It is a requirement to complete an initial assessment in English and Maths, and this may lead to taking some additional diagnostic assessments.


An Apprenticeship programme will  take 12 months for a Level 2 Apprenticeship, and a Level 3 Advanced Apprenticeship takes 18 months.

Apprenticeship Framework

There are a number of elements to each Apprenticeship and this is called the framework:

  • Level 2 or 3 Diploma in IT User Skills (ITQ)
  • Skills element (Functional Skills in Maths, English and ICT) Level 1 or 2
  • Employers Rights & Responsibilities Workbook
  • Personal Learning and Thinking Skills


A portfolio of evidence, which will contain detailed assessment reports from the assessor/tutor.

There are external tests for the Skills based element.

What can an apprentice do next?

Advanced Apprenticeship

For more information, please contact:


Website: and

Tel No: (01793) 732883

Visit (National Apprenticeship Service)

Course Area: