We'll provide you with the underpinning knowledge that is required to work in a range of different environments within a customer service role.
Covering person centred care, the influence of positive communication, the use of medication and importance of providing appropriate activities.
This qualification is designed for a wide range of learners who wish to gain an understanding of end of life care.
Few things are more important in healthcare settings than stringent infection prevention and control measures. This learning programme looks at the meaning and importance of infection control, as well as the causes of infections and the conditions in which they thrive and spread.
This qualification aims to develop learners’ knowledge of the safe handling of medication within a health and care context.
Award, Certificate and Diploma. These distance learning qualifications are designed for team leaders to support the development of their skills in leading a team, making sure that the team’s work achieves organisational objectives, and contributes to planning, problem solving and decision making. If you are completing the Award and Certificate, choose only the units which are relevant to you. In order to complete the Diploma, you must complete all mandatory units and one or two optional units.
Award, Certificate and Diploma. For practicing middle managers. We will aim to develop personal management capabilities, make effective use of information in decision-making, operations and the development of the skills in managing people. You are able to make this qualification your own by choosing only the units which are relevant to you.